Terms of Service

Lull - Baby Sleep & White Noise Sounds

Last Updated: January 2025

Welcome to Lull. These Terms of Service ("Terms") govern your use of the Lull mobile application ("App"), developed and operated by Korchix ("we," "us," or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, please do not use the App.

1. Acceptance of Terms

By accessing or using Lull, you confirm that:

  • You are at least 18 years of age, or you are at least 13 years of age and have obtained parental or legal guardian consent to use the App
  • You have read, understood, and agree to be bound by these Terms
  • You will comply with all applicable laws and regulations when using the App

If you are accepting these Terms on behalf of a minor, you represent that you are the parent or legal guardian with authority to bind that minor to these Terms.

2. Subscription Terms & Billing

2.1 Subscription Plans

Lull offers the following Premium subscription options:

  • Monthly Subscription: $4.99 USD per month
  • Yearly Subscription: $29.99 USD per year
  • Lifetime Purchase: $49.99 USD (one-time payment)

Prices are subject to change. Price changes will not affect existing subscriptions until renewal.

2.2 Free Trial

We offer a 7-day free trial for new subscribers. You will not be charged during the trial period. At the end of the trial, your subscription will automatically convert to a paid subscription unless you cancel at least 24 hours before the trial ends.

2.3 Auto-Renewal

Important: Monthly and Yearly subscriptions automatically renew unless you cancel at least 24 hours before the end of the current billing period. Your payment method will be charged for renewal within 24 hours prior to the end of the current period.

2.4 Payment Processing

Payments are processed by:

  • iOS: Apple Inc. via the App Store
  • Android: Google LLC via Google Play

We do not store or have access to your payment information. All billing inquiries and disputes must be directed to Apple or Google.

2.5 Cancellation

You may cancel your subscription at any time through your Apple App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period. You will retain access to Premium features until the end of your paid period. No refunds will be provided for partial subscription periods.

2.6 Refund Policy

All purchases are final and non-refundable, except as required by law or as determined by Apple/Google. For refund requests, contact Apple or Google directly:

3. Medical & Safety Disclaimers

3.1 Not a Medical Device

IMPORTANT: Lull is a wellness and entertainment application. It is NOT a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition, disease, or sleep disorder.

3.2 Consult a Healthcare Professional

If you or your baby experience persistent sleep problems, breathing difficulties, excessive fussiness, or any other health concerns, always consult a qualified pediatrician or healthcare provider immediately. Do not rely on this App as a substitute for professional medical advice.

3.3 Volume & Hearing Safety

WARNING: Prolonged exposure to loud sounds can cause permanent hearing damage, especially in infants and young children. Always:

  • Keep the device volume at a safe, moderate level
  • Place the device at least 3 feet (1 meter) away from the baby's crib or sleeping area
  • Monitor the volume regularly and adjust as needed
  • Never place the device inside a crib or bassinet

The American Academy of Pediatrics (AAP) recommends that white noise machines for infants should not exceed 50 decibels and should be placed at least 7 feet away from the crib.

3.4 Parental Supervision Required

This App is a tool to assist with relaxation and sleep. It is not a replacement for parental supervision or care. Always monitor your baby and remain attentive to their needs.

4. License & Permitted Use

4.1 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on devices you own or control for personal, non-commercial purposes only.

4.2 Restrictions

You agree NOT to:

  • Copy, modify, distribute, sell, or lease any part of the App or its content
  • Reverse engineer, decompile, or attempt to extract the source code of the App
  • Download, extract, or redistribute any audio files, sounds, or mixes from the App
  • Use the App for any commercial purpose without our prior written consent
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices
  • Use the App in any way that violates applicable laws or regulations
  • Attempt to bypass, disable, or interfere with security features or usage limits

5. Intellectual Property Rights

5.1 Ownership

All content in the App, including but not limited to audio files, sounds, sound mixes, graphics, logos, text, software code, and user interface designs, are owned by Korchix or our licensors and are protected by international copyright, trademark, and intellectual property laws.

5.2 Third-Party Assets

Certain icons and graphical elements used in the App are licensed from third-party sources, including:

  • Flaticon: Icons created by various artists and licensed from Flaticon.com. These icons remain the property of their respective creators and are used under Flaticon's license terms.

We do not claim ownership of these third-party assets. All rights to these materials remain with their respective owners.

5.3 Trademarks

"Lull," the Lull logo, and "Korchix" are trademarks of Korchix. You may not use these trademarks without our prior written permission.

5.4 User Content

The App currently does not support user-generated content or uploads. If this feature is added in the future, separate terms will apply.

6. Privacy & Data Collection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to our data practices as described in the Privacy Policy.

6.1 Data We Collect

We collect minimal data to provide and improve the App:

  • Anonymous usage analytics: App usage patterns, feature engagement, crash reports
  • Subscription status: Managed by RevenueCat (our payment processor)
  • Device information: Device type, OS version, app version

We do NOT collect: Names, emails, location data, or any personally identifiable information unless you voluntarily contact us for support.

6.2 Third-Party Services

The App uses the following third-party services:

  • RevenueCat: Subscription management and in-app purchases
  • Apple App Store / Google Play: Payment processing

These services have their own privacy policies and terms of service.

7. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties that the App will be uninterrupted, error-free, secure, or virus-free
  • Warranties regarding the accuracy, reliability, or completeness of any content
  • Warranties that the App will help your baby sleep or achieve any specific results

We do not guarantee that the App will meet your expectations or solve sleep-related issues. Results vary by individual.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KORCHIX SHALL NOT BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Personal injury, property damage, or emotional distress
  • Damages arising from your use or inability to use the App
  • Damages resulting from unauthorized access to your device or data
  • Damages caused by errors, bugs, viruses, or third-party content

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID FOR YOUR SUBSCRIPTION IN THE 12 MONTHS PRIOR TO THE CLAIM, OR $50 USD, WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Korchix, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the App
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Your violation of any applicable laws or regulations

10. Account Termination & Suspension

10.1 Termination by You

You may stop using the App and cancel your subscription at any time. To cancel, follow the instructions in Section 2.5 (Cancellation).

10.2 Termination by Us

We reserve the right to suspend or terminate your access to the App at any time, without notice, if:

  • You violate these Terms
  • You engage in fraudulent or illegal activity
  • Your payment method fails or is declined
  • We discontinue the App or any features

No refunds will be provided if your account is terminated for violations of these Terms.

10.3 Effect of Termination

Upon termination, your license to use the App will immediately cease. You must delete the App from all devices. Sections that by their nature should survive termination (including disclaimers, limitations of liability, and indemnification) will remain in effect.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, legal requirements, or App features. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you via in-app notification or email (if we have your contact information)
  • Provide a reasonable period to review the changes before they take effect

Your continued use of the App after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the App and cancel your subscription.

12. Dispute Resolution

If you have any disputes or complaints, please contact us first at contact@korchix.com. We will make a good-faith effort to resolve the issue informally.

12.1 Subscription & Payment Disputes

For disputes related to subscriptions, payments, refunds, or billing issues, please contact Apple (iOS) or Google (Android) directly, as they are the merchant of record for all transactions. We do not process payments directly and cannot issue refunds.

12.2 Other Disputes

Any disputes not related to payments shall be resolved in accordance with the laws applicable to your location and in the competent courts of your jurisdiction. We encourage you to reach out to us directly before pursuing legal action, as most issues can be resolved quickly through communication.

13. Apple & Google Store Terms

13.1 Apple App Store

If you download the App from the Apple App Store, you acknowledge and agree that:

  • These Terms are between you and Korchix, not Apple
  • Apple has no obligation to provide maintenance or support for the App
  • Apple is not responsible for addressing any claims relating to the App
  • Apple is a third-party beneficiary of these Terms and may enforce them
  • You must comply with Apple's App Store Terms of Service

13.2 Google Play Store

If you download the App from Google Play, you acknowledge and agree that:

  • These Terms are between you and Korchix, not Google
  • Google has no obligation or liability regarding the App
  • You must comply with Google's Play Store Terms of Service

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Korchix regarding the App and supersede any prior agreements.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

14.5 Force Majeure

We will not be liable for any delay or failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, or technical failures.

15. Contact Information

If you have any questions, concerns, or feedback about these Terms or the App, please contact us at:

Developer: Korchix
App Name: Lull - Baby Sleep & White Noise Sounds
Email: contact@korchix.com
Website: korchix.com

We will respond to all inquiries within 5 business days.

Summary

In simple terms: By using Lull, you agree to our subscription terms (auto-renewal, 7-day trial, specific pricing). This is a wellness app, not a medical device—always consult a pediatrician for health concerns. Keep volume safe and follow AAP sleep guidelines. We own the app's content; don't redistribute it. We provide the app "as-is" with no guarantees about results. Questions? Contact us at contact@korchix.com.